RETURNS

 

If you are not completely satisfied with your purchase or have simply changed your mind, you can return an item within 14 days of receipt.

How to return your order:

  1. Email info@campbellcole.co.uk with your order number and reason for return and we will reply with our returns address.
  2. Return the product(s) in original condition complete with brand packaging using a fully tracked and insured delivery service. Please mark the parcel 'RETURNED GOODS'.
  3. Following satisfactory inspection of your returned items we will issue a refund for the goods.

Please ensure you package the item in a suitable way to avoid any third party damage. Products that are returned to us remain your responsibility until they have been received and a refund / exchange cannot be given until this point. Please note that we are not able to refund shipping charges or cover the cost of returning your order.